Everything You Need to Know About Rose James

From salon services to professional extensions, here are answers to the most common questions.

For You

What services do you offer?

At our Phoenix salon, we specialize in precision cuts, lived-in color, balayage, and seamless extensions. We also offer extension maintenance, glosses, toners, and nourishing treatments to keep your hair healthy and beautiful.

How do I book an appointment?

You can request an appointment online or reach out directly through our contact form. A consultation may be required for new clients or extension services to ensure we create the best plan for your hair goals.

What's the process for getting extensions in the salon?

Your appointment begins with a consultation to discuss your goals, color match your hair, and determine how many rows are needed for your desired look. We use the Invisible Bead Extensions® (IBE®) method, a gentle, innovative approach to applying hand-tied wefts that ensures a secure, comfortable, and seamless finish tailored just for you.

What makes Invisible Bead Extensions® (IBE®) different from other methods?

IBE® is a patented application method designed to eliminate the common challenges of traditional extensions. Unlike other techniques, IBE® keeps all beads hidden, prevents scalp tension, and allows for maximum styling flexibility, including high ponytails, without visible attachment points. It's all about creating a natural, damage-free extension experience that looks and feels like your real hair.

How long do extensions last?

With proper care and maintenance appointments every 6-10 weeks, your extensions can last 9-12 months before needing replacement hair.

What should I know about maintaining my extensions?

You’ll need to brush daily, avoid sleeping on wet hair, and use professional products to protect the hair. We’ll give you a personalized care routine at your appointment.

How much do salon extensions cost?

Pricing varies based on the amount of hair needed and the length chosen. During your consultation, we’ll go over a customized quote that fits your hair goals.

For Stylists

What makes Rose James extensions different?

They’re created by a stylist, for stylists. Every weft is tested in real installs for blendability, softness, and longevity.

What lengths and shades are available?

Our extensions come in 16", 18", and 22" lengths with rooted tones and dimensional blends. With 16 expertly curated shades, Rose James Hair offers the perfect balance of versatility and simplicity. Each color was intentionally chosen to reflect the most requested tones in the salon, including rich brunettes, lived-in blondes, and everything in between. Our shades are designed to be layered and blended, giving you endless custom combinations without the overwhelm.

Can I color or tone the hair?

Yes, though it’s often not needed since Rose James extensions are created for seamless blending.

How do I order?

You can shop directly through our online store, where each product includes detailed descriptions. If you ever need help choosing the right length or color, we’re happy to recommend what works best.

Extensions are available exclusively for licensed professionals. During account setup, we’ll verify your credentials to ensure stylist-only access. Once approved, you’ll have full access to shop.

What kind of support do you provide?

We offer more than just hair. From mentorship and install tips to color matching support, we’re here to help you elevate your work and grow your business with confidence.

Still have questions?

 We’re always here to help, whether you’re booking an appointment, shopping for extensions, or just curious about how it all works.